Return & Refund Policy

Last updated: September 27, 2026

At Amanita Apothecary, we take great care in preparing and packaging our herbal tea blends and want you to feel good about your purchase. Because our products are consumable food items, we are unable to accept returns of opened or used products. Please review the policy below before making your purchase.

Returns

Due to the nature of our products and for food safety and quality-control reasons, all opened herbal tea products are final sale and cannot be returned or exchanged.

If you change your mind about an unopened product, please contact us within 30 days of delivery. Products must be unopened, unused, in their original packaging, and in resalable condition to be eligible for consideration for a return.

Customers are responsible for return shipping costs unless the return is due to an error on our part or the product arrived damaged or defective.

Please contact us before sending a return. Returns sent without prior authorization may not be accepted.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery so we can make it right.

Please include your order number, a brief description of the issue, and photographs of the product and packaging when applicable.

Depending on the circumstances, we may offer a replacement, store credit, or refund to the original payment method.

Refunds

Once an approved return is received and inspected, we will notify you regarding your refund. Approved refunds will be issued to the original payment method.

Original shipping charges are non-refundable unless the order was incorrect, damaged, or defective due to an error on our part.

Please allow several business days after a refund is issued for it to appear on your account. Processing times vary by bank or payment provider.

Lost or Missing Packages

If your package appears to be lost in transit, please contact us so we can help investigate the shipment with the carrier.

Amanita Apothecary is not responsible for packages that are confirmed as delivered to the address provided at checkout. Please double-check your shipping address before submitting your order.

If an order is returned to us because an incorrect or incomplete shipping address was provided, additional shipping charges may apply to resend the order.

Order Cancellations

If you need to cancel or change an order, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been processed or shipped, we cannot guarantee that it can be changed or canceled.

Allergies & Individual Sensitivities

Ingredients are clearly listed on our product packaging and/or product pages. Customers are responsible for reviewing ingredient information before purchasing or consuming a product, particularly if they have known allergies or sensitivities.

We cannot offer refunds solely because of personal taste preferences, individual sensitivities, or because a customer does not experience a particular desired effect from an herbal tea.

If you have questions about the ingredients in a product, please contact us before purchasing.

Contact Us

If you have a question or concern about your order, please contact us through the contact information provided on our website.

When contacting us about an order, please include your order number so we can assist you as quickly as possible.

Amanita Apothecary LLC
Chimacum, Washington
amanitapothecary.com