Shipping policy
Shipping Policy
Last updated: September 27, 2026
At Amanita Apothecary, each order is thoughtfully prepared and packaged with care. Please review the information below for details about processing, shipping, tracking, and delivery.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed.
Business days are Monday through Friday, excluding federal holidays. During product launches, holidays, or periods of higher-than-usual order volume, processing may occasionally take a little longer.
Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information.
Domestic Shipping
At this time, Amanita Apothecary ships throughout the United States via USPS.
Domestic orders typically arrive within 3–7 business days after shipment, depending on your location and the shipping service selected or available.
Please note that these delivery times are estimates rather than guarantees. Once an order has been transferred to USPS, delays caused by the carrier, severe weather, holidays, or other circumstances outside of our control may affect delivery.
Shipping Rates
Shipping rates are calculated and displayed at checkout based on your order and delivery destination.
Any available shipping promotions or free-shipping offers will be reflected at checkout when applicable.
Tracking Your Order
Once your order ships, you will receive a tracking number using the email address or contact information provided at checkout.
Please allow time for USPS to scan your package and update its tracking information after you receive your shipping confirmation.
Incorrect Shipping Addresses
Please double-check your shipping address before submitting your order.
If you realize that you entered an incorrect or incomplete address, please contact us as soon as possible. We are happy to make changes when we can, but once an order has been processed or shipped, we may be unable to modify the delivery address.
If an order is returned to us because of an incorrect or incomplete address provided at checkout, additional shipping charges may apply to resend the package.
Lost, Delayed, or Missing Packages
If your tracking information has not updated for an extended period or you believe your package may have been lost in transit, please reach out to us. We will do our best to help you investigate the shipment with USPS.
If tracking indicates that your package has been delivered but you cannot locate it, we recommend checking around your property, with other members of your household or neighbors, and with your local USPS office.
While we cannot guarantee the recovery or replacement of packages confirmed as delivered to the address provided at checkout, please contact us if you experience an issue. We want to help wherever reasonably possible.
Damaged Orders
We carefully package our products to protect them during shipping. If your order arrives damaged, please contact us as soon as possible with your order number and photos of the product and shipping packaging.
We will review the situation and work with you toward an appropriate solution, which may include a replacement, exchange, or refund.
Cancellations & Order Changes
If you need to cancel or modify your order, please contact us as soon as possible after placing it.
We will do our best to accommodate your request. However, once an order has been processed and shipped, we are unable to cancel the order or make changes to it.
International Shipping
At this time, we ship within the United States only.
If you are located internationally and are interested in placing an order, please reach out to us. We are happy to explore available options where possible, although international shipping cannot be guaranteed.
Questions?
If you have questions about your order, shipping, or delivery, please contact us through our website.
When contacting us about an existing order, please include your order number so we can assist you as quickly as possible.
Amanita Apothecary LLC
Chimacum, Washington
amanitapothecary.com